| Course reference: |
00110 |
| Course title: |
Assertiveness |
| Target audience: |
This workshop is for anyone who wants to appear confident in the workplace |
| Course Description: |
Practical,hands on training Training focused on the individual delegates
During the workshop, delegates will:
• Identify how people’s perceptions are formed and consider how they are currently perceived.
• Review the impact of current verbal and non-verbal communication styles and how to move towards changes and improvement.
• Develop the skills of asking clearly to achieve action… and saying no where necessary.
• Create an action plan for ongoing development. |
| Course Details/Information: |
|
| Course costs: |
|
| Course administrator: |
Workforce Development
email:
ncp.workforce.development@nhs.net
|
| Workplace training: |
Unfortunately we are unable to offer this training in your workplace |
| Statutory requirement: |
Please select... |